Support

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Need help with a booking, payment, accessibility request, or general question? This page is your direct support path.

Support topics

  • Introductory call booking changes.
  • Payment or receipt questions.
  • Refund/cancellation policy clarification.
  • Accessibility requests and barrier reports.
  • Account and communication preferences.

How to contact support

Response times

  • General support inquiries: within 2 business days.
  • Billing and booking requests: within 1 business day when possible.
  • Accessibility requests: acknowledgment within 5 business days.

Policy quick links